Privacy Policy

Welcome to our Privacy Policy

We want you to feel safe and confident when using our services. That's why we created this policy. It explains how we collect, use, store, and protect your personal information.

Purpose of the Privacy Policy

Our goal is to inform you about your rights regarding your data and how we handle it. This policy is designed to be easy to understand, so you can feel comfortable sharing your information with us.

Scope of Application

This privacy policy applies to all users of our platform, including those who use our website and mobile services. By using our site and services, you agree to the practices described in this policy.

Consent Clause

By using our platform, you consent to the collection, processing, and storage of your personal information as outlined in this policy.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for various purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small files that store information on your device. We use them to:

• Essential Cookies: for functionality and security
• Analytics Cookies: to understand how you use our services
• Marketing Cookies: to show you targeted ads

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process your data based on the following grounds:

• Contractual necessity (for account management)
• Legal obligations (for compliance with regulations)
• Legitimate interests (for improving our services and protecting our rights)
• User consent (when you agree to specific processing)

Data Sharing and Disclosure

We may share your data with third-party service providers, such as payment processors or gaming providers. We do not sell personal data. However, we may disclose data when legally required.

Data Storage and Retention

We store personal data securely for the duration necessary to achieve our purposes. Criteria for retention periods include:

• Compliance with regulations
• Protection of your rights
• Improving our services

Security Measures

We take various security measures to protect your data, including:

• SSL Encryption: secure encryption for online transactions
• Access Controls: limiting access to authorized personnel
• Authentication Processes: ensuring only you can access your account
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us through our support email: support@ert to exercise these rights

International Data Transfers

We may transfer personal data outside your country or the EEA. We ensure that transfers are made under Standard Contractual Clauses and other safeguarding measures.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for.

Policy Updates

This policy may change over time. If significant changes occur, we will notify you through our website and email notifications. Continued use of our platform means acceptance of the updated policy.

If you have any questions or concerns about this policy, please don't hesitate to contact us at support@ert.