Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of our online gaming platform, Winning Days Casino (the "Platform"). By creating an account or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

The purpose of these Terms is to provide a clear understanding of the rules and regulations that govern your use of the Platform. You should carefully review these Terms before using our services.

Account Registration

1. Eligibility: To create an account on the Platform, you must be at least 19 years old (in most provinces) or meet the minimum age requirement in your jurisdiction.
2. KYC and Verification Requirements: We may request identification and proof of address to verify your identity and comply with regulatory requirements.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including Interac e-Transfer, Visa/Mastercard, Bitcoin, Ethereum, USDT, and others.
2. Minimum and Maximum Limits: Minimum deposits start at $20 or $30 depending on the method, while maximum limits vary by method (e.g., $5,000 for Interac e-Transfer).
3. Processing Times and Fees: Processing times vary by method (instant for crypto and Interac, 1-2 days for bank transfers). No fees are charged for deposits or withdrawals.
4. Anti-Money Laundering Policy: We adhere to the AML policy as required by regulatory authorities.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited to your account based on promotional offers and wagering requirements.
2. Wagering Requirements: Wagering requirements apply to bonuses, with a minimum of 40 times the bonus amount.
3. Expiry and Abuse Clauses: Bonus offers expire within 30 days or as specified in promotional terms.

Gameplay and Fairness

1. RNG Usage: We utilize Random Number Generators (RNGs) to ensure fair gameplay.
2. Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to void all bets placed.
3. Limits on Play and Responsible Gaming Tools: You can set deposit limits, session time-outs, and self-exclude from playing.

Responsible Gambling

1. Self-Exclusion Options: You can opt-out of gaming for a specified period or permanently using our self-exclusion tool.
2. Deposit, Wager, and Session Limits: Set limits on your deposits, wagers, and sessions to maintain responsible gaming habits.
3. Help and Support Links: We provide links to support organizations, such as SOS Joueurs and BeGambleAware.

Prohibited Activities

1. Bonus Abuse: Engaging in bonus abuse (e.g., exploiting bonuses for personal gain) may result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Any attempt to manipulate the outcome of games or engage in fraudulent activity will be investigated and dealt with accordingly.
3. Use of Bots or Automated Systems: Using bots or automated systems to play games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can close your account at any time by contacting our support team.
2. Breach of Terms: Failure to comply with these Terms may result in account suspension or closure.
3. Inactivity and Dormant Accounts: Inactive accounts may be subject to dormancy fees or closure.

Privacy and Data Protection

1. Information Collected: We collect personal data as required for regulatory compliance, customer support, and promotional purposes.
2. Use and Storage of Personal Data: We store your personal data securely in accordance with industry standards and applicable laws (e.g., GDPR).
3. GDPR Compliance: As a non-EU based operator, we are not subject to the GDPR. However, we adhere to similar principles for protecting player data.

Limitation of Liability

1. Losses: We are not liable for any losses or damages resulting from game malfunctions, system errors, or third-party links.
2. System Errors: In the event of a system error, we reserve the right to void all bets placed and rectify the situation as soon as possible.
3. Third-Party Links: By clicking on external links, you acknowledge that you understand the risks associated with accessing third-party websites.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify or update these Terms at any time without prior notice.
2. Notification of Changes: Changes will be announced on our website, and you are responsible for reviewing these Terms periodically to ensure awareness of updates.

By continuing to use the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.